Leslie Hart

Leslie Hart

About Leslie

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Meet Amber Burkett

Meet Amber Burkett, showroom consultant and outdoorswoman, Ferguson, Ann Arbor, MI

She brings you…
three years of plumbing experience and three generations of love of the business. “My whole family is in the plumbing industry. It’s in my blood. My Dad and step-Mom work for Ferguson and I thought it looked like fun and somewhere I could fit in. My grandparents, uncle, and cousins are all in the business.” 

She specializes…
equally in residential remodeling and new construction, working with homeowners as well as builders and plumbers

She will consult…
with you about the style you like and your budget. “This way I can keep within budget and suit your style. What are your needs? And what is most important to you? Style? Function? Both?”

She recommends….
setting up an appointment so she can give you her undivided attention (although walk-ins are always welcome). Bring your plans or measurements and 
expect to spend about an hour consulting with her for a bath and kitchen. For a whole house, she may work with you for two to three hours, or potentially over multiple visits. 

She advises…
selecting the sink and faucet first, since they  set the tone for the style and finish of the whole room. “That gives us a focal point.”

She warns…

about ordering on line.  “I had a customer who came in and selected a shower system, then ordered it on line because she thought it would be cheaper. However, when it came, there were parts missing from the thermostatic valve.  They could not be ordered separately even through Ferguson. So she couldn’t use the system she got and had to start all over. It may be cheaper, but there’s a reason it’s cheaper.”

She understands…
that most people are on a budget and may get a bit of sticker shock when shopping.
“They may think a faucet is $100 when it’s more like $300. But we are not a big box store. We sell quality products that function well and have great warranties. I’m here for you if there are ever any problems. We are upfront with people and there are no surprises. We are here to make it easy and comfortable for you.”

She will guide you…
to products that are suitable for your project. “For example, you may be replacing a shower and choose something that won’t work with your existing rough-in valve. We help you find the right product that will fit your style needs and work with your existing system.”

She goes beyond…
product selection to work with your builder or plumber to be sure they have the correct specs and to keep your project on schedule. “We know the local trades people and support them, going to their events and association activities so we are part of their community.”

She’s involved…

in a fun project right now for her uncle who owns a plumbing company. “He’s an eccentric soul who is building a classic castle-style home, sort of medieval and modern at the same time. I’m doing the lighting and choosing the plumbing products to match his styles. It’s always fun to do something different that you wouldn’t normally pick for yourself.”

She sees…
more of an interest in gold and brass. “Gold is hot now in light fixtures and we are starting to see it in bath and kitchen. I’m a big gold advocate and looking forward to DXV coming out with brass in the Oak Hill Collection.

She loves…

the DXV Classic movement with its with flowing lines, organic detail, and intricate pattern.  “You can never go wrong with Classic. I really like the Oak Hill freestanding tub, console vanity and wall-mount faucet.”

 oakhill-suite

The Oak Hill Collection from DXV Classic Movement

 oakhill-console-sink

DXV Oak Hill Console Sink


She appreciates…

the fact that she can do something different every day. “I love being like a chameleon, molding myself to my customers’ tastes. And my co-workers are awesome, so it’s fun to come to work.”

She enjoys…

the outdoors, hunting, fishing, kayaking and adventure hiking. She recently trekked through Sedona with her two-year-old daughter piggybacked the whole way.  “And I love brewery tours. We like to support our locals ones here.”

Amber-burkett